Overview

You set what partners earn. Spotinga works out the commission on each booking a partner brings, you approve it, and you pay partners yourself — Spotinga records what you owe and what you have paid.

Setting commission

Distribution → Settings → Default partner commission (%) is what every partner earns unless something more specific applies. It is calculated on the booking value after discounts and before tax. 0 means no commission: partners’ bookings are still recorded, so they and you see what they sell.

For more control, use Advanced → Plans:

Percentage or flat — a rate, or a fixed amount per booking.
Tiered — a higher rate for bigger bookings.
Step-up — a higher rate once a partner’s total sales pass a threshold, to reward your best partners.

A plan can be the default for everyone, assigned to one partner (a negotiated rate), attached to a link, or run for a limited time as a campaign (“double commission in March”). When several apply, the partner gets the highest, capped by the maximum set on the programme.

Partners always see what they will actually earn with you — on your products, in Discover and in the emails you send them.

From booking to commission

Pending — a customer paid (or paid a deposit) for a booking with a partner’s code or link. The commission is calculated and waits for you.
Approved — you confirm the booking is good. The commission is now owed and counts towards the partner’s next payout.
Rejected — the booking was cancelled or is not valid. A booking cancelled before you approve it is rejected automatically. Give a reason when you reject one yourself.
Refunded — the customer was refunded after approval.

Review them in Distribution → Conversions. Hold keeps one conversion out of payouts while you look into it. Each conversion shows which plan won and why.

:::info Partners booking for themselves A partner’s link does not earn on bookings the partner makes themselves. :::

Payouts

Spotinga does not move commission money: you pay your partners, and Spotinga keeps the record.

In Distribution → Payouts, Build payout for a partner and a period. It gathers that partner’s approved commission not yet paid, in your currency.
Pay the partner the way they asked — open Payout details from the Partners page (bank transfer, UPI, PayPal or other).
Mark the payout paid, with your payment reference.

A payout cannot be built or marked paid while a partner’s payments are paused. Partners who were blocked, or who left, are still paid what they earned before.

Good practice

Approve on a rhythm — weekly, or after the experience has taken place — so partners see steady progress.
Pay monthly. Partners are told they are paid monthly by the operator.
Keep payment references. Enter the bank or gateway reference when you mark a payout paid; it is your proof if a partner asks.