Overview
Your Organization is your business and the root of the account; its profile and defaults flow down to everything below. Stores are the customer-facing brands or locations you sell through. This guide covers both.
Organization Profile
Edit the profile from the organization page. It holds:
- Organization Name, Website and Description.
- Google Business Location & Address — pulls your address and coordinates from Google Maps.
- Country, Default Timezone, Default Currency — picking a country suggests the matching currency. The timezone is the backbone of schedule handling.
- Default Language and Other Supported Languages — the languages your team can provide translated content in.
Media
- Icon — square (1:1), white background, minimum 128px.
- Logo — up to 400px wide × 100px high.
- Banner — 16:9, minimum 800px × 450px.
Organization Settings
More detailed settings live on their own pages under Settings:
- Business Settings — Business Information (registered name, registration number, legal address), Terms of Service, and Banking.
- Privacy Policy and Terms & Conditions — the policy text shown to your customers.
- Bio — your public organization profile (admin access).
- Developer — API Access: your organization code and external API key.
- Integrations — connections to external services.
Stores
Why stores are separate from the organization
The organization is your business; a store is a sales channel. Keeping them separate lets you:
- Run several brands (e.g. “Boutique Tours” and “Budget Adventures”) with their own look, currency and support contacts.
- Operate per-location business units with their own timezone, tax scheme and booking alerts.
Creating a store
Give the store a Title; this generates its SEO URL slug, which is fixed once saved and must be unique. Set its Country and Default Currency at creation.
Store settings
The store editor is organised into Details, Design and Settings:
- Details — Store Title, Internal Name (for your team), Sub Title and Summary; the
store’s own Country, Currency, Timezone and Language; a cookie-consent toggle; and
Contact/Support details (email, phone, address). Three flags sit here:
- Default — the fallback store for products not assigned elsewhere.
- Open for Booking — whether the store currently accepts orders.
- Private — restricts the store.
- Design — the store’s branding and storefront appearance.
- Settings — the store’s Tax Scheme and Tax ID, and Notification emails that receive booking alerts.
Every organization needs at least one store marked Default. Products cannot be priced until a default store exists, and you cannot clear the Default flag until another store is made the default.
